Shipping Policy – Heritage Kesar

At Heritage Kesar, we strive to ensure that your orders are delivered safely and on time through trusted delivery partners.

1. Shipping Partners

We work with reputed courier services across India, including:

  • DTDC
  • Delhivery
  • Shree Maruti Courier
  • Fast Beetle

These partners help us ensure reliable and efficient delivery.

2. Order Processing

  • Orders are processed after successful payment confirmation.
  • Processing typically takes 1–2 business days.

3. Delivery Timeline

  • Orders will be delivered within 7 business days from the date of successful order placement.
  • Delivery time may vary slightly depending on your location and courier availability.

4. Shipping Coverage

  • We currently deliver across India.

5. Delays

While we aim for timely delivery, delays may occur due to:

  • Weather conditions
  • Remote locations
  • Courier service issues
  • Public holidays

In such cases, we appreciate your patience and understanding.

6. Order Not Received

If you have not received your order within the expected timeframe, please contact us immediately:

📧 Email: support@heritagekesar.com 
📞 Phone: +91-6005945478

Our team will assist you in tracking and resolving the issue promptly.

7. Important Notes

  • Please ensure that your shipping address and contact details are correct at the time of placing the order.
  • Heritage Kesar is not responsible for delays caused by incorrect address details.